Working With Issues

See Also

After you register an issue tracking system with the IDE, you can perform most common issues-related tasks from within the IDE. If you are using an issue tracking system provided by a Team Server, the issue tracker is already registered with the IDE and associated with the corresponding Team project. You can also register an external tracker in the Services window.

Finding and Opening issues

The Find Issues form enables you to find and view reported issues on a registered issue tracker. You also use the Find Issues form to create and save queries.

  1. From the main menu, choose Team > Find Issues.
  2. Select the issue tracker from the drop-down list.
  3. Specify the search criteria.
  4. Click Search.

Issues matching your search query are displayed at the bottom of the form. Double-click an issue to open it in a new window in the IDE. You can update the issue in the IDE.

Creating and Saving Issue Queries

The IDE enables you to save and name search queries that you use repeatedly. You can create and save queries using the Find Issues form or create a query as a URL.

  1. In the Find Issues form, select the issue tracker from the drop-down list.
  2. Specify the search criteria.
  3. Click Save this query.

After you save a query, the query is available at the top of the Find Issues form each time that you select the associated issue tracker.

Reporting New Issues

If you are reporting an issue to an issue tracker provided by a Team Server, you need to login to the Team Server before you can submit the issue in the New Issue form.

  1. From the main menu, choose Team > Report Issue.
  2. Select the issue tracker for the project.
  3. Specify the details of the issue.
  4. Click Submit Issue.

Updating and Resolving Issues

The IDE enables you to resolve issues from within the IDE. You need to be a member of a project to resolve an issue.

  1. From the main menu, choose Team > Find Issues.
  2. Search for the issue and open the issue in the IDE.
  3. Specify the details of the issue.
  4. Click Submit Issue.
See Also
About Issue Trackers
Issue Tracking Tasks: Quick Reference

Legal Notices